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The financial and insurance (F&I) office is often viewed as the bridge between a dealership's profitability and customer satisfaction. While processes and product knowledge are vital, adopting a servant mindset can transform F&I operations into a cornerstone of trust and long-term customer relationships. Here's how embracing a servant leadership philosophy can enhance your F&I operations at automotive, RV, marine, and powersports dealerships. 

Are you ready to elevate your career in the automotive industry? Adam Marburger, best-selling author, serial entrepreneur, and CEO/Founder of Ascent Dealer Services, has something special on the horizon: his upcoming book, “The Servant Leading F&I Manager”.

In the ever-evolving world of automotive, marine, powersport, recreational vehicle, and commercial truck and bus finance and insurance (F&I), successfully selling F&I products requires more than simply listing benefits and features.

In the fast-paced world of finance and insurance (F&I) management, closing a deal is more than a transaction—it's about creating value and trust. Whether you own an automotive, marine, or recreational vehicle dealership, the key to success lies in how well you can drive your point home.

In today’s dealership environment, every penny counts. Literally. Whether it’s saving a few cents on paperwork or adding an extra dollar to a financing deal, those small amounts quickly add up. As dealership owner-principals and F&I department managers, understanding the true value of every penny can be the difference between just getting by and thriving in this competitive industry.