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The financial and insurance (F&I) office is often viewed as the bridge between a dealership's profitability and customer satisfaction. While processes and product knowledge are vital, adopting a servant mindset can transform F&I operations into a cornerstone of trust and long-term customer relationships. Here's how embracing a servant leadership philosophy can enhance your F&I operations at automotive, RV, marine, and powersports dealerships. 

In the fast-paced world of finance and insurance (F&I) management, closing a deal is more than a transaction—it's about creating value and trust. Whether you own an automotive, marine, or recreational vehicle dealership, the key to success lies in how well you can drive your point home.

Online F&I training offers the flexibility that busy professionals need. With the ability to access Ascent Dealer Services' cutting-edge training materials at any time and from any location, finance managers and F&I professionals can fit their education into their schedules without disrupting their workflow.

As an F&I manager, you’ve likely encountered a range of objections from customers. Addressing these concerns effectively can significantly improve your dealership's finance and insurance (F&I) department’s performance. Let’s explore the top three objections and how to overcome them. 

Whether you’re an automotive, marine, powersport, commercial truck, commercial bus, or recreational vehicle dealer principal, chances are you’re constantly seeking ways to enhance not only gross profit but customer satisfaction and loyalty too. One way to do this is to ensure that your F&I team always adds GAP coverage to every deal.

Are you ready to transform your Finance & Insurance (F&I) strategies and elevate your dealership's performance? Then book your seat for the exclusive F&I Immersion 2024 event hosted by Adam Marburger, CEO of Ascent Dealer Services, taking place on July 10th and 11th at Ascent Dealer Services HQ as well as Busch Stadium, home of Major League Baseball’s St. Louis Cardinals.