The financial and insurance (F&I) office is often viewed as the bridge between a dealership's profitability and customer satisfaction. While processes and product knowledge are vital, adopting a servant mindset can transform F&I operations into a cornerstone of trust and long-term...
In the ever-evolving world of automotive, marine, powersport, recreational vehicle, and commercial truck and bus finance and insurance (F&I), successfully selling F&I products requires more than simply listing benefits and features. Today’s customers are savvier than ever, often...
In the fast-paced world of finance and insurance (F&I) management, closing a deal is more than a transaction—it's about creating value and trust. Whether you own an automotive, marine, or recreational vehicle dealership, the key to success lies in how well you can drive your point...
As an F&I manager, you’re in a unique position to impact the dealership’s bottom line. The difference between a decent F&I manager and a great one often comes down to how well you can hold gross on each deal. Here are three tried-and-true strategies that will help you...